Help
Help Centre
Practical, step-by-step articles for getting things done in Aicountly products.
Billing
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How to record money received from a customer in Billing
Record a customer payment in Billing as a simple receipt, against specific invoices, or as an advance.
Docs
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How to rename or delete a folder in Drive
Rename a folder to regroup its files under a new name, or delete it to move its files to the Trash, where you can restore them.
Inventory
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How to add a new item in Inventory
Create an item in Inventory with its units, stock rules, tracking and valuation.
Notes
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How to export a note as Markdown, HTML or plain text in Notes
Save a note as a file in Markdown, web page or plain text format from the note's Actions menu.
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How to import Markdown and text files as notes in Notes
Turn .md and .txt files into notes, up to 50 files at a time, keeping headings, lists and links.
Smart Books
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Getting started with Smart Books: company setup to first invoice
Create your company, add a customer and post your first sales invoice in Smart Books.
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Year-end closing checklist in Smart Books
Carry your closing balances into the next financial year with Year-End Carry Forward, then optionally archive the closed year.
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How to prepare GST returns in Smart Books
Open GSTR-1, GSTR-3B and GSTR-2B in Smart Books for your branch, check the figures, then save a draft or file the return.
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How to create a company in a shared workspace in Smart Books
Choose whether a new company lives in your own workspace or in one shared with you, and pick your own access when it is shared.
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How to import and reconcile a bank statement in Smart Books
Upload a CSV bank statement, let Smart Books match it with your entries, fix what is left and submit the reconciliation.
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How to show pending bills in Bill by Bill in Smart Books
See only the unpaid bills of a customer or supplier in the Bill by Bill report, or add settled bills when you need the full history.
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How to delete a draft voucher in Smart Books
Remove a voucher you saved but never posted, either from the Drafts list or from the open draft itself.
Can't find it? Try the product guides, ask the community, or contact support.