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How to extend the validity of an e-Way Bill in Billing

When goods are still travelling and the e-Way Bill is about to run out, you can ask the portal for more time from the invoice page in Aicountly Billing.

Level: intermediate · Updated 13 Nov 2026

Before you start

An e-Way Bill is only valid for a limited time. If your goods are still on the road when it runs out, you cannot raise a second bill for the same invoice and you cannot edit the first one. Aicountly Billing lets you ask the GST portal for more time right from the invoice.

When the button appears

Open a posted sales invoice and scroll to the card called e-Invoice and e-Way Bill. In the e-Way Bill box you see the bill number, a Valid until date and the vehicle. Once the bill has less than 24 hours left, a warning tells you it runs out in about so many hours. When it has run out, the warning says the goods cannot move on it. In both cases an Extend validity button appears.

The portal accepts an extension only from eight hours before the expiry to eight hours after. Outside that window it refuses, and the goods need a new bill against a new document.

Step by step

  1. Open the posted sales invoice and find the e-Way Bill box.
  2. Select Extend validity. A form opens under the box.
  3. Under Where is the consignment?, choose On the move if the goods are on a vehicle, or Standing still (in transit) if they are waiting somewhere.
  4. Type the town or city in Where is it now?.
  5. Choose the state under Which state is it in now?.
  6. Enter How much further, in km?. This is the distance still to go, as a whole number up to 4000.
  7. For goods on the move, enter the Vehicle carrying it now. Aicountly Billing starts with the vehicle already on the bill; change it if the goods were moved to another vehicle. Use the usual form, for example KA01AB1234.
  8. For goods standing still, choose Where is it standing? and type the Address it is standing at.
  9. Choose a reason under Why does it need longer?. A Remark is optional.
  10. Select Extend validity. The button reads Asking the portal… while it works.

When the portal agrees, Aicountly Billing tells you the validity is extended and shows the new date on the bill above. Select Cancel to close the form without sending anything.

If something goes wrong

  • A yellow message under the form tells you which box needs attention, for example a missing vehicle number or address.
  • If the vehicle number is rejected, check it has the letters and digits in the right order.
  • If the portal refuses the request, check the time. If it is outside the eight-hour window, raise a new e-Way Bill.

Steps

  1. Open the posted sales invoice that carries the e-Way Bill.
  2. Scroll to the card named e-Invoice and e-Way Bill and look at the e-Way Bill box.
  3. Read the Valid until line and the warning about when the bill runs out.
  4. Select Extend validity. The button shows once the bill has run out or has less than 24 hours left.
  5. Under Where is the consignment?, choose On the move or Standing still (in transit).
  6. Enter Where is it now?, choose the state and type How much further, in km?.
  7. For goods on the move, enter the vehicle. For goods standing still, choose where it is standing and give the address.
  8. Choose Why does it need longer?, add an optional remark and select Extend validity.

Troubleshooting

Still stuck? Contact support or ask in the community.