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How to buy AI credits in Manage

Buy extra AI credits in Manage: check the price, enter your invoice details and pay on the payment provider's page. Credits do not expire.

Level: beginner · Updated 14 Nov 2026

Before you start

AI credits let you keep using Aicountly's AI features once your plan's monthly allowance runs low. Credits are measured in tokens. They are added on top of your plan's monthly allowance, and bought credits do not expire. This guide walks you through buying them in Manage.

Before you start

  • Sign in to Manage and open the company you want the credits for.
  • Know the name and the state the invoice should be made out to. The state decides whether the GST invoice shows CGST and SGST, or IGST.
  • If the Buy AI Credits option is missing from the menu, credits have not been switched on for your account yet.

Get a price

  1. In the left menu, select Buy AI Credits. This opens the credits tab of your plans and billing page.
  2. Under Buy AI credits, choose an amount. Quick buttons offer ₹500, ₹1,000, ₹2,500 and ₹5,000. You can also type your own figure in Amount (₹). This amount is before GST.
  3. If you have a coupon, type it in Coupon code. This box is optional.
  4. Select Check price.

Manage then shows what the purchase costs: the number of tokens, any discount, the GST, and a final line called You pay. GST is charged on the price after any discount. If you change the amount or the coupon, check the price again.

Enter the invoice details

  1. Under Who should the invoice be made out to?, type the Name on the invoice.
  2. Choose the State of supply you are billed in.
  3. Optionally, add an E-mail for the invoice. If you leave it empty, your account email is used.

Pay

  1. Select Continue to payment. The button stays unavailable until you have a price, a name and a state.
  2. You are taken to the payment provider's own page. Pay there.

Credits are added only after the payment is confirmed, and a GST invoice is raised for the purchase. Your orders are listed lower on the same tab.

Follow your order

Each order shows a status: Not paid yet, Awaiting payment, Paid — credits on their way, Credited, Cancelled, Expired or Failed. For an order that is not paid, select Pay now to go back to the payment page, or Cancel to drop it.

Have a credit code?

If Aicountly gave you a code, enter it under Have a credit code? and select Redeem. Nothing is charged, and the credits appear in your balance within a few minutes.

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Steps

  1. Select Buy AI Credits in the left menu.
  2. Pick ₹500, ₹1,000, ₹2,500 or ₹5,000, or type your own amount before GST. Add a coupon code if you have one.
  3. Select Check price and read the line You pay.
  4. Type the Name on the invoice and choose the State of supply. An email is optional.
  5. Select Continue to payment and pay on the payment provider's page.
  6. Credits are added once the payment is confirmed. Check the order status on the same tab.

Troubleshooting

Still stuck? Contact support or ask in the community.