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How to allow or withdraw AI features in Notes

Notes sends nothing to its AI service until you say yes. Here is how to give permission, and how to take it back in Settings.

Level: beginner · Updated 13 Nov 2026

Before you start

Notes has AI features, such as asking Pulse a question about your notes and searching by meaning. Because these send your words to an AI service, Notes asks for your permission first. Until you say yes, nothing is sent. You can take the permission back at any time.

What gets sent once you allow it

When you use an AI feature, Notes sends your request to the Aicountly AI gateway, called AI Pulse. If you ask about your notes, it also sends the matching passages, but only from notes you are allowed to read and never from notes in Trash. The gateway passes these to an outside AI provider to write the answer. Answers can be wrong, so each one shows which notes it came from.

How to allow AI

  1. Use an AI feature for the first time, for example ask Pulse something, or tick Search by meaning in the search window.
  2. A window titled Before you use AI in Notes opens. It repeats that nothing is sent until you allow it, and it links to the privacy policy.
  3. Select Allow and continue to give permission. The button reads Saving… for a moment while your answer is stored.
  4. Select Not now if you would rather not. The feature stays off and you can try again later.

If the permission cannot be saved, the window stays open with a message saying so, and nothing is sent. Just select Allow and continue again.

How to withdraw permission

  1. Open Settings in Notes.
  2. Find the section AI in Notes. It tells you whether you have allowed AI on this browser.
  3. Select Withdraw permission. The button only shows while permission is given.

You will see a message that permission is withdrawn and that you will be asked again before anything is sent. Withdrawing also stops background work such as note indexing and text recognition in images. If the withdrawal cannot be saved because you are offline, Notes says AI is off on this browser but asks you to try again when you are back online.

If you do not see the section

The AI in Notes section appears only when AI is switched on for your Notes workspace. If it is missing, there is nothing to allow.

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