Productivity
In development
Reach customers where they actually reply
Messaging is in development — team and customer messaging across channels, kept against the customer record rather than on someone's phone.
What we are building
Team and customer messaging in one place
- Customer messaging held against the contact it belongs to
- Team and customer conversations in one place
- History that stays with the business, not the handset
Messaging is part of the AICOUNTLY suite, so when it arrives it will use the account you already sign in with, respect the company, branch and financial year you are working in, and appear in your app launcher alongside everything else. Nothing above is available yet — this page describes what the product is being built to do, not what it does today.