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Beta Aicountly Messaging

Reach customers wherethey actually reply.

One inbox for WhatsApp, SMS and RCS, with live business context beside each conversation, checks immediately before anything is sent, and a record of what was actually sent.

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  • WhatsApp, SMS and RCS
  • Consent re-checked before sending
  • Nothing shown as delivered by assumption

Built for Indian businesses. Designed for what’s next.

Illustrative interface. Conversations and names shown are examples.

  • Unified inbox Every channel in one thread list.
  • Journeys Read, approve, re-read, send once.
  • Consent & trust Checked again just before sending.
  • AI drafting Grounded in facts read live.
Built around your working day

Customer messaging you can stand behind.

Messaging talks to customers. Conversations inside your team belong in Connect, and email belongs in Aicountly Email.

Unified Inbox

Every channel in one thread list, with assignment, labels and internal notes, context read live beside each conversation, and a composer that knows what the channel can carry.

Journeys & Templates

Multi-step messaging that reads a fact, asks a person, re-reads it and sends once — plus provider template management. A simulation sends nothing.

Channels & Trust

Consent and suppression re-read immediately before every send, channel health, and delivery investigation in one place.

AI Drafting

Draft, summarise, translate and rewrite through AI Pulse, with drafts checked against the facts they were grounded in.

Works even better together

Connected products for a complete business view.

Messaging works alongside the rest of Aicountly, so your data stays in one place and your teams stay aligned.

See the whole platform

Contacts

Productivity

For effortless contact management, synchronize your phone contacts and gather leads from your website. Want to add a ne…

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Appointments

Productivity

Online booking, staff availability and the appointment lifecycle

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Helpdesk

Business Operations

Support tickets, SLAs and a customer portal

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Frequently asked questions

Quick answers.

Answers specific to Messaging — not generic suite copy repeated on every page.

Which channels does Messaging support?

WhatsApp through the WhatsApp Cloud API, SMS through Twilio, and RCS. Messaging does not send email — that is Aicountly Email.

Is Messaging the same as Connect?

No. Connect is messaging and calls within your own team. Messaging is for talking to customers on WhatsApp, SMS and RCS.

What stops a wrong message going out?

Checks run immediately before every send: consent and suppression are re-read, any fact the message states is fetched again, the approval must match the exact content, and every link or attachment the message promises must exist. A send whose outcome is unknown is never retried automatically.

Does AI write the messages?

Through AI Pulse it can draft replies, summarise, translate and rewrite. A draft is checked against the facts it was grounded in, and a figure that is not in them is flagged. Messaging holds no model key.

Does Messaging send appointment reminders?

Appointments decides when a client is reminded, and Messaging delivers it on WhatsApp or SMS, only where Messaging is enabled for your company, with a record of what was actually sent.

Where do I open Messaging?

At messaging.aicountly.com, signed in with your Aicountly account.

A brighter tomorrow awaits

Reply where your customers already are.

See how Aicountly Messaging can work for your business.

Request a demo Open Messaging
Suite-wide customer proof

Trusted by Indian business leaders

These quotes reflect experience with the Aicountly suite — not a product-specific endorsement of every module on this page.

Shanav Garg
“Aicountly turned my financial chaos into harmony. The simplicity and automation make managing finances feel effortless — real-time insights are a game-changer.”

Shanav Garg

Director, Trans Rail Industries Private Limited

Karan Gupta
“Aicountly elevated how we approach business finances. The intuitive interface and automation empower informed decisions — I recommend it for teams that need reliable financial management.”

Karan Gupta

Director, Vesta Industries India Private Limited

Srideep Samanta
“Aicountly is remarkably user-friendly — like a personal financial assistant. Integrations feel seamless and support is exceptional. A lifesaver for busy entrepreneurs.”

Srideep Samanta

Director, Walkwel Technology Private Limited