Skip to content

Inventory

Send goods to a customer

Dispatch goods with a Delivery Challan when they leave before the invoice.

  • Daily work
  • 4 steps

Before you start

Who this is for

Dispatch and warehouse staff.

Before you start

  • The customer and the items to send.

Steps

  1. Step 1: Start a Delivery Challan

    Open Documents → New document and choose Delivery Challan / Dispatch.

  2. Step 2: Pick the customer

    Choose the customer and the warehouse the goods leave from.

  3. Step 3: Add the items

    Scan or search the items, or paste a list of codes and quantities. You can also copy lines from an earlier challan.

    Tip: The checks panel warns you if an item does not have enough stock.

  4. Step 4: Post and print

    Choose Save & post, then print the challan to go with the goods.

What happens next

Stock goes down in that warehouse, and the challan is waiting to be billed to the customer.

Questions

Do I need a challan if I bill straight away?

No. A sale with items in Billing or Smart Books moves the stock itself. A challan is for goods that leave before the bill.

Ready? Try it now.

Open Inventory in a new tab and follow along.

Still stuck?

Ask the community, or tell our support team what you were trying to do.