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Manage

Get help: read an answer or raise a support ticket

Look up common questions, or tell our support team what went wrong and track their reply.

  • Daily work
  • 4 steps

Who this is for

Everyone.

Before you start

  • A short description of the problem, and a screenshot if you have one.

Steps

  1. Open Help & Support

    Choose Help & Support in the side menu.

  2. Check the help articles

    Help articles answer common questions about signing in, your account, tickets and complaints.

  3. Raise a ticket

    Under Support tickets, choose Create new. Add a Subject, a Description of what happened and what you expected, and any attachments, then choose Submit ticket.

  4. Follow it up

    Open the ticket from the list to see its progress and reply to our team.

What happens next

Your ticket is with our support team, and they get back to you by email.

Questions

Where do I learn how to do something in an app?

Start with these guides — they cover the everyday jobs in each app step by step.

Ready? Try it now.

Open Manage in a new tab and follow along.

Open Manage All Manage guides

Next guide: Check your usage and AI credits

Still stuck?

Ask the community, or tell our support team what you were trying to do.

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