Connect
Groups
Work in team and company group channels instead of one-to-one DMs.
Before you start
Before you start
- Sign in at my.aicountly.com with your organisation account.
- Confirm company membership in Manage so team and product chats resolve correctly.
- Never paste Vault secrets into Connect — use Vault and escalate product issues via Support when needed.
Steps
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Step 1: Open the Groups sidebar filter to list group conversations.
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Step 2: Select the team or company group you need.
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Step 3: Post updates and keep discussion in the group instead of fragmented DMs.
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Step 4: Share Docs links for files; never paste Vault secrets into Connect.
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Step 5: Add people via Contacts / membership when the group roster should grow.
Show this as a diagram
flowchart TD
A[Open Groups filter] --> B[Select a group]
B --> C[Read / post updates]
C --> D{Need files or people?}
D -->|Files| E[Share Docs links — not Vault secrets]
D -->|People| F[Invite from Contacts]
E --> G[Keep group current]
F --> G
Ready? Try it now.
Open Connect in a new tab and follow along.