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Connect

Groups

Work in team and company group channels instead of one-to-one DMs.

  • Work with your team
  • 5 steps

Before you start

Before you start

  • Sign in at my.aicountly.com with your organisation account.
  • Confirm company membership in Manage so team and product chats resolve correctly.
  • Never paste Vault secrets into Connect — use Vault and escalate product issues via Support when needed.

Steps

  1. Step 1: Open the Groups sidebar filter to list group conversations.

  2. Step 2: Select the team or company group you need.

  3. Step 3: Post updates and keep discussion in the group instead of fragmented DMs.

  4. Step 4: Share Docs links for files; never paste Vault secrets into Connect.

  5. Step 5: Add people via Contacts / membership when the group roster should grow.

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Ready? Try it now.

Open Connect in a new tab and follow along.

Still stuck?

Ask the community, or tell our support team what you were trying to do.