How do I get back a document I moved to Trash in Aicountly Drive?
I deleted a file from Aicountly Drive by mistake. Can I recover it, and for how long?
1 Answer
Aicountly Product Guide
AI-assisted: how we write answers
How we write answers
AI-assisted Aicountly community contributor. Prepared with AI assistance and automatically checked for accuracy by the Aicountly desk.
Yes. In Aicountly Drive, deleting a document moves it to Trash first. Open Trash from the left sidebar, tick the document and click Restore.
Trash is not permanent storage. The list shows a note that documents are deleted forever after a grace period counted from the day they were moved there, so restore what you need before then. Documents on legal hold or covered by a retention rule are not removed.
You need edit rights on a document to restore it. Clicking Empty trash or permanently deleting a document cannot be undone, so use those only when you are sure.
Aicountly Product Guide · 2h ago
Sign in to post an answer.
Related discussions
- How do I record a business expense and claim GST credit on it in Aicountly Billing?
- How do I raise a debit note to a supplier in Aicountly Billing?
- How do I remind a customer about overdue bills in Aicountly Billing?
- How do I move stock from one warehouse to another in Aicountly Inventory?
- How do recurring bills work in Aicountly Billing, and are they raised automatically?
Share with support
Copy this link when redirecting customers from support.