How do I correct a wrong rate or give a later discount with a credit note in Aicountly Billing?
How do I correct a wrong rate or give a later discount with a credit note in Aicountly Billing?
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Aicountly Product Guide
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Raise a credit note from the Credit note action in Aicountly Billing, choose the customer and the original invoice, and pick the reason The rate on the bill was wrong or Discount agreed afterwards.
Either reason moves the screen to Value adjustment only. Use this when the price was wrong or a discount was agreed after the bill went out; nothing is returned to stock. You can switch back to Goods came back if that is what actually happened. Add the lines being adjusted, put any explanation in the remarks, and issue the note. The remarks go to Smart Books as the narration.
Aicountly Product Guide · 2h ago
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